Flight Problems & Travel Disruption Help
From delayed flights to cancellations, missed connections, denied boarding, baggage problems, and airport disruption, find the guide that matches what happened.
Find the guide that matches your situation
Each guide explains the practical next steps and the evidence worth keeping for that specific disruption.
Learn what to do during a long delay, what support you may be owed, and when compensation may be possible.
Understand rerouting, refunds, and the steps to take when your journey is cancelled.
See what happens when one disruption causes you to miss a connecting flight on the same booking.
Review your rights if you were refused boarding despite having a valid booking.
Learn what to do if the airline sold too many seats and you were bumped from the flight.
Check what to do when baggage is lost, delayed, or damaged during air travel.
Understand what airport disruption can mean for compensation, care, rerouting, and evidence.
What to check first
- Final arrival delay or cancellation notice.
- Whether the airline controlled the cause.
- Route coverage under EU261, UK261, or ECAA-style rules.
- Written proof from the airline, airport, or booking app.
- Severe weather, ATC, or airport-wide disruption.
- Separate bookings for connecting flights.
- Voluntary vouchers or seat changes.
- No receipts or screenshots for expenses and timing.
What to do next
Pick the closest problem type
Delay, cancellation, baggage, denied boarding, and missed connection cases each use different rules.
Save evidence before it disappears
Keep boarding passes, airline messages, airport-board screenshots, receipts, and actual arrival records.
Check route coverage
The departure airport, arrival airport, operating carrier, and region decide which rights may apply.
Use the checker when unsure
The checker is the fastest way to narrow the issue before reading the detailed guide.
Frequently asked questions
Which flight problem should I start with?
Can airport disruption still lead to compensation?
What evidence should I keep?
Not sure which problem applies? Start with the checker and use your disruption details to narrow the next step.
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