Understand Your Rights, Claim What You’re Owed
Most passengers who face delays, cancellations, or denied boarding don’t file claims because they’re unaware of their rights or find the process confusing. FlyClaimer changes that by providing clear guides on EC 261/2004, UK261, and ECAA, helping passengers everywhere know what they’re owed and how to claim.
Who We Are
FlyClaimer is an independent passenger rights platform based in Tirana, Albania. We research and publish guides on EC 261/2004, the UK equivalent, and the European Common Aviation Area (ECAA) framework that gives Balkan passengers equivalent protections. Our focus is practical accuracy — we cite Eurocontrol data, ECJ rulings, and national enforcement body guidance, not airline press releases.
We built this site specifically because the Western Balkans — Albania, Serbia, Kosovo, North Macedonia, Montenegro, and Bosnia — were largely ignored by existing passenger rights resources. Passengers flying from Tirana or Belgrade have real rights under the ECAA. We cover those rights as thoroughly as we cover Frankfurt or Amsterdam.
Our guides are updated as regulations and court rulings change. The 2026 EU Air Code reforms introduced new standardized claim form requirements, a harmonized one-year filing deadline, and mandatory cabin baggage entitlements. We covered these before most European passenger rights sites did.
How FlyClaimer Works
Understand Your Rights
We have specific guides for delays, cancellations, denied boarding, missed connections, baggage issues, and individual airlines. Each one explains the rule, the threshold, what qualifies, and what the airline will argue. Start with the guide that matches what happened to your flight.
Check Your Eligibility in 60 Seconds
Enter your flight number and date. We check your departure airport, route distance, airline type, and disruption against EC 261/2004 and ECAA rules. You get the exact amount you may be owed — €250, €400, or €600 — and the specific legal basis for the claim.
Claim Directly or Use a Partner
Our guides include a step-by-step process for claiming directly with the airline at no cost. If you prefer to hand it over, we connect you with vetted no-win-no-fee claims partners. We earn a referral fee if you use a partner and they take your case — this is disclosed clearly, and it does not affect our editorial independence.
Why Travelers Use FlyClaimer
- Clear explanations without legal jargon
- Helpful guidance for common disruption scenarios
- Easy starting point before contacting an airline
- Access to partner referral options where relevant
- A simpler way to understand compensation basics
What Makes FlyClaimer Different
Exclusive ECAA Coverage
Most sites stop at EU borders. We provide full coverage for the Western Balkans, including specific complaint channels for Albania, Serbia, Kosovo, North Macedonia, Montenegro, and Bosnia.
Data-Backed Guides
Our delay statistics come directly from Eurocontrol and IATA. We cite ECJ rulings and national court decisions to ensure every guide is legally sound—we don’t invent claims.
Updated for 2026
We’ve integrated the latest EU Air Code reforms, covering new standardized claim forms, the one-year filing deadline, and the updated cabin baggage rights before anyone else.
How We Make Money — And Why It Doesn’t Affect Our Guides
FlyClaimer earns a referral fee when we connect you with a claims partner and they take on your case. We disclose this because transparency is a requirement, not an afterthought.
This fee never comes from you. No-win-no-fee partners deduct their percentage from the compensation recovered if your claim succeeds. If it doesn’t, you pay nothing — and neither do we.
Our guides are written to help you claim successfully — whether you use a partner or not. In many cases, claiming directly with the airline is the right first step, and we tell you so. If an airline rejects a valid claim, a specialist partner is often the better second step. We explain both options and let you choose. FlyClaimer does not act as a law firm and does not process claims directly.
Start With Your Flight
Enter your flight number and date. We’ll check your route against EC 261/2004 and ECAA rules instantly — and tell you exactly what you may be owed.