FlyClaimer is a free information and referral website. We help you understand your passenger rights and connect you with specialist third-party claim services. We do not process your claim ourselves, we are not a law firm, and we do not charge you anything. The claim partner we refer you to will have their own terms, fees, and service agreement.
1. About FlyClaimer
1.1 FlyClaimer (“we”, “us”, “our”) operates the website at flyclaimer.com as an independent passenger rights information and referral platform.
1.2 FlyClaimer is not a law firm, claims management company, or regulated financial services provider. We do not act as your legal representative, assign your claims, or manage any aspect of your compensation claim directly.
1.3 Our service consists of: (a) providing free information about passenger rights under EU Regulation 261/2004, UK261, and related legislation; and (b) referring users to third-party specialist claim services (“Claim Partners”) who may assist them in pursuing compensation.
1.4 FlyClaimer may receive a referral fee or commission from Claim Partners when a user completes a registration or claim through a link or form on this website. This is at no additional cost to you.
2. Use of This Website
2.1 By accessing and using flyclaimer.com, you agree to these Terms & Conditions. If you do not agree, please do not use this website.
2.2 You must be at least 18 years old to use this website. By using it, you confirm you meet this requirement.
2.3 You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
2.4 We reserve the right to modify, suspend, or discontinue any part of this website at any time without notice.
3. Eligibility Checks and Information
3.1 Any eligibility information, compensation estimates, or airline-related guidance provided on this website is for general informational purposes only. It does not constitute legal advice.
3.2 Compensation estimates are based on EU Regulation 261/2004 fixed amounts and general eligibility criteria. Actual outcomes depend on the specific circumstances of your flight and are determined by the Claim Partner and, if necessary, relevant courts or regulators.
3.3 FlyClaimer makes no guarantee that you are eligible for compensation or that any referred Claim Partner will be able to recover compensation on your behalf.
4. Referrals to Claim Partners
4.1 When you click a referral link, complete a form, or initiate a claim check on this website, you may be directed to a third-party Claim Partner’s website or platform.
4.2 Claim Partners are independent companies with their own terms, conditions, privacy policies, and fee structures. FlyClaimer has no control over and accepts no responsibility for the services, performance, or conduct of any Claim Partner.
4.3 Before using any Claim Partner’s service, you should read their terms and conditions carefully. Your agreement is with the Claim Partner directly — not with FlyClaimer.
4.4 Typical Claim Partner fee structures operate on a “No Win, No Fee” / success-fee basis, meaning you only pay if compensation is recovered. FlyClaimer does not set, control, or guarantee any Claim Partner’s fees.
4.5 FlyClaimer does not receive, handle, hold, or transfer any compensation payments on your behalf.
5. No Legal or Financial Advice
5.1 Nothing on this website constitutes legal, financial, or professional advice. Information is provided for general educational purposes only.
5.2 For advice specific to your situation, you should consult a qualified legal professional or contact the relevant national enforcement body in your country.
5.3 FlyClaimer does not accept liability for any decisions made in reliance on information published on this website.
6. Affiliate Disclosure
6.1 FlyClaimer operates as an affiliate and referral platform. We have commercial relationships with Claim Partners, and we may earn a fee or commission when you register with or use a Claim Partner’s service through a link on this website.
6.2 These commercial relationships do not influence the information we publish about passenger rights, which is based on publicly available legislation and guidance.
6.3 Where we feature or compare Claim Partners, our rankings and recommendations may be influenced by commercial factors including commission rates, as well as qualitative factors including user reviews and service quality.
7. Intellectual Property
7.1 All content on flyclaimer.com — including text, graphics, logos, and design — is the property of FlyClaimer or its licensors and is protected by applicable copyright and intellectual property laws.
7.2 You may not reproduce, distribute, or create derivative works from any content on this website without our prior written permission, except for personal, non-commercial use.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, FlyClaimer shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website or reliance on any information it contains.
8.2 FlyClaimer is not liable for the actions, omissions, services, or outcomes of any Claim Partner you are referred to through this website.
8.3 We do not warrant that this website will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring your device and connection are protected.
8.4 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
9. External Links
9.1 This website contains links to third-party websites, including Claim Partners. These links are provided for convenience only. FlyClaimer does not endorse, control, or accept responsibility for the content of any linked website.
9.2 Accessing any third-party website linked from this site is at your own risk.
10. Privacy
10.1 Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
10.2 When you are referred to a Claim Partner and submit data to them directly, that data is governed by the Claim Partner’s own privacy policy. FlyClaimer is not responsible for how Claim Partners handle your personal data.
11. Cookies
11.1 This website uses cookies and similar technologies to support core functionality and, where permitted, analyse website usage.
11.2 Where required by law, we ask for your consent before placing non-essential cookies, such as analytics cookies. You can manage your preferences through our cookie banner or your browser settings at any time.
11.3 For more information, please see our Privacy Policy.
12. Changes to These Terms
13. Governing Law
13.1 These Terms & Conditions are governed by and construed in accordance with the laws of [COUNTRY], without prejudice to any mandatory consumer protection rights that may apply in your country of residence.
13.2 If you are a consumer based in the EU or UK, you retain the benefit of any mandatory legal protections available to you under applicable consumer law.
12.3 We recommend checking this page periodically for updates.
13. Governing Law
13.1 These Terms & Conditions are governed by and construed in accordance with the laws of the European Union and, where applicable, the laws of the country in which you reside as a consumer.
13.2 If you are a consumer based in the EU, you retain the benefit of any mandatory consumer protection provisions applicable in your country of residence.
13.3 Any disputes that cannot be resolved informally may be referred to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
14. Contact
If you have any questions about these Terms & Conditions, please contact us at:
📧 [email protected]
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