Help Center

Common situations include long delays, cancellations, denied boarding, and some missed connections, depending on the route, airline, and cause of the disruption.

No. Eligibility usually depends on the flight and the rules that apply to it, not your nationality.

In many cases, compensation under EU/UK passenger rules may range from €250 to €600, depending on flight distance and the length of the delay at arrival.

No. A delay alone does not automatically mean compensation applies. The route, airline, delay length, and reason for the disruption all matter.

Usually, extraordinary circumstances such as severe weather may prevent compensation from applying, but each case should be reviewed individually.

Not always. Some flights departing from the EU or UK may be covered regardless of airline nationality, while other routes may depend on the carrier.

Sometimes, yes — especially when flights were booked under the same reservation and the delay on one leg caused you to miss the next.

Time limits vary by country and legal framework. In some places claims may go back several years, but the exact time period depends on where the claim is pursued.

FlyClaimer provides information about passenger rights, helps you understand whether compensation may apply, and may connect you with specialist claim partners where relevant.

No. FlyClaimer is an informational and referral platform. If you choose to continue with a claim service, the claim itself is handled by the relevant third-party partner.

Useful documents often include your booking confirmation, boarding pass, and any messages or emails received from the airline about the disruption.

If you use a specialist claim partner, that partner may handle communication and paperwork directly with the airline, depending on their service process.

It depends on the airline, the case complexity, and whether the matter is disputed. Some cases are resolved quickly, while others may take much longer.

FlyClaimer may earn a commission from partner referrals, but the terms of any actual claim service are set by the third-party provider you choose to use.

Many flight compensation partners operate on a no win, no fee model, but exact pricing and terms depend on the provider handling the claim.

You should always review the partner’s terms before submitting a claim. Fees, if any, should be explained by the provider before you proceed.

You can reach out through our Contact page and we’ll point you to the most relevant information available on the site.

You can use the checker on the homepage or visit our main compensation guides to understand what rules may apply to your situation.