Passenger Rights Hub

Flight Compensation Guides

Learn when compensation may apply for delays, cancellations, denied boarding, missed connections, and route-specific passenger rights.

Choose the guide that fits your journey

Each guide focuses on practical eligibility checks, useful evidence, and the next step for that disruption type.

What affects flight compensation eligibility

Often important
  • Final arrival delay at the destination.
  • Cancellation notice and replacement flight timing.
  • Whether the disruption was within airline control.
  • Route coverage under EU261, UK261, or ECAA-style rules.
Can change the result
  • Severe weather or air traffic control restrictions.
  • Airport security events or airport-wide closures.
  • Separate bookings for missed connections.
  • Missing written evidence from the airline or airport.

How to start a compensation claim

  1. Identify the disruption type

    Delay, cancellation, denied boarding, missed connection, and baggage issues use different checks.

  2. Confirm route and airline coverage

    Departure airport, arrival airport, and operating airline decide which passenger-rights framework may apply.

  3. Collect proof early

    Keep booking details, boarding passes, airline messages, screenshots, receipts, and final arrival evidence.

  4. Use the right next page

    Open the matching guide or start with the checker if you are not sure which route applies.

Frequently asked questions

How much flight compensation can I claim?
For covered delay, cancellation, denied boarding, and some missed connection cases, fixed compensation can be up to EUR 600 per passenger depending on distance and rules.
Does a cheap ticket reduce compensation?
No. Statutory compensation is normally based on the route and distance, not the price paid for the ticket.
Should I start with the checker or a guide?
Use the checker when you are unsure about route coverage or disruption type. Use the guide when you already know the issue you need to compare.

Want the fastest starting point? Use the checker to start with route, airline, timing, and disruption details.

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